What is Admin By Request?

Admin By Request is a Danish developed security solution designed to give companies better control over administrative rights on endpoints such as PCs and servers. Admin By Request allows users to request temporary admin rights without granting them permanent access.

When a user needs admin rights to install software or change system settings, the user sends a request through Admin By Request. Administrators can then approve or deny the request.

The solution helps companies reduce the risk of malware, unauthorized changes and insider threats.

Effective implementation

ITEMA ensures a smooth setup and helps with customization, integration and ongoing support.

Contact ITEMA for a non-binding offer on licenses and setup right away.

Call 88 80 88 88 88 or write to support@itema.dk.

That's why companies choose Admin By Request!

Temporary administrator rights.

Admin By Request enables employees to get temporary local administrator rights without having permanent privileges. This means that users can install software or change system settings, but only when necessary. IT administrators can configure access via Automatic authentication or manual authenticationdepending on the company's security policy.

Time limits can also be set for how long a user can have administrator rights, after which access is automatically removed. This reduces the risk of privilege abuse, malware infections and accidental changes, while providing flexibility for employees.

Centralized control and compliance.

The solution gives the IT department full control over who can get admin rights, how and when they can be used. Admin By Request supports compliance with ISO 27001, NIST, GDPR, CIS and other security standards by limiting unnecessary privileges.

IT administrators can set up specific rules for the use of administrator access, such as restricting certain users, departments or times. This prevents overuse of privileges and ensures that only the right people have access to sensitive system changes. At the same time, companies get a documented security practice that can help with audits and security reviews.

Logging and monitoring.

Every time a user requests admin rights, it is registered all details in a log. This includes Who requested access, when and what they did. The log gives the IT department a audit trailthat can be used for Audit purposes and security investigations.

If something goes wrong, administrators can track exactly what actions were taken and whether security policies were breached. Furthermore, logs can be exported to SIEM solutions like Splunk, Microsoft Sentinel or IBM QRadar, allowing the organization to monitor administrator activities in real-time and respond quickly to potential threats.

Application control and whitelisting.

Med Admin By Request IT can specify which applications can be installed or run with administrator rights. This ensures that users can only install approved software and prevents unauthorized installation of potentially harmful software such as malware, spyware or unwanted tools.

A whitelist can also be created where pre-approved programs can be installed without further approval, while all others require explicit permission. This ensures a high level of control without disrupting employee productivity.

Cloud-based management and integration.

Admin By Request is a cloud-based solution, which means that it can be managed via a web portal where the IT department gets an overview of all requests, activities and devices. This makes it easy to manage access across local and remote users, whether they are on Windows or macOS.

The solution supports integration with Microsoft Entra ID (Azure AD), Active Directory, ITSM systems (ServiceNow, Jira), SIEM solutions and other IT security tools, making deployment smooth. With API access, organizations can also automate processes and integrate Admin By Request into their existing security infrastructure.

Are you ready to strengthen your company's IT security?

Learn more about how ITEMA can help your business implement and manage Admin By Request to strengthen IT security and optimize control over administrator rights? Or would you like a customized quote for implementation and support?

Contact us today so we can customize a solution that matches your business needs. Whether you need a demonstration, advice or a complete implementation plan, ITEMA is ready to ensure your access management is both secure and efficient.

Call 88 80 88 88 88 or write to support@itema.dk.