Challenges with TDC's mobile network
Incident status: Monitoring
Dear user
The issue with mobile calls on TDC Net's mobile network has now been resolved and everything is working properly again.
We continue to monitor the solution before making a final announcement.
If, contrary to expectations, you continue to experience challenges, you are welcome to contact us at: 86515151
We apologize for any inconvenience this has caused.
Sincerely yours
Flexfone Support
There are currently challenges calling ITEMA on our main number. Your call is not getting through to our support queue unfortunately. Press # and enter your number and we will call you back.
Challenges with TDC's mobile network
An update has been posted
Dear user
We hereby confirm that the error has been found and is due to a breakdown in TDC Net's mobile network.
Some mobile calls now work from Flexfone to Flexfone, TDC's network to Flexfone, and Flexfone to external (3, Telia, Telenor etc.)
There are still challenges on calls from external to Flexfone mobiles.
In addition, TDC Business and other operators using their network are also experiencing major challenges.
We will continue to keep you updated on a regular basis.
New status: By 13:00 at the latest
We apologize for any inconvenience this may cause.
Sincerely yours
Flexfone Support
Challenges with TDC's mobile network
New incident: Investigating
Dear user
You may currently experience challenges with calls on mobile telephony.
We are working with TDC to investigate the cause and will keep you updated.
New status: no later than 12:00
We apologize for any inconvenience this may cause.
Sincerely yours
Flexfone Support
